No you don’t want a drill bit you want a hole…
No you don’t want a hole, you want a shelf…
Why do you want a shelf? To put books on it. Why do you want to put books on a shelf? To declutter office! Why do you want to declutter office? To create space, order and happiness – now we are getting to the real desired outcome!
Never confuse output with outcome. An output is a report, a meeting, a hole!
