Drill bit, hole, shelf or happiness!

No you don’t want a drill bit you want a hole…

No you don’t want a hole, you want a shelf…

Why do you want a shelf? To put books on it. Why do you want to put books on a shelf? To declutter office! Why do you want to declutter office? To create space, order and happiness – now we are getting to the real desired outcome!

Never confuse output with outcome. An output is a report, a meeting, a hole!

Input, Output and Outcomes